Support Knowledge Base

How can we help you?

Search our frequently asked questions or browse categories below to manage your Pitasks experience.

Earning Rewards

What are the different ways to earn tokens?
You can accumulate tokens by completing Micro-tasks, participating in Survey Offerwalls (TimeWall, Monlix, CPX), watching sponsored YouTube content, and claiming from our Daily Faucet every 5 minutes.
Why didn't I receive tokens for an offer?
Tokens from offerwalls are credited as soon as the provider sends us a postback. Some offers may take up to 24 hours to verify. If it takes longer, please check the "Support" or "History" tab inside that specific offerwall (e.g., TimeWall support).

Payments & Crypto

What is the minimum withdrawal threshold?
The standard minimum withdrawal is 1,000 tokens ($0.01). This allows even the newest users to test our payment reliability instantly.
How long does it take to get paid?
Most withdrawals are processed within 24 hours. During peak times or for high-value requests, our security team may take up to 48 hours to manually audit the account integrity.

Account Security

Zero Tolerance Rule

Use of VPN, Proxy servers, or creating multiple accounts will result in a permanent hardware ID ban. We do not offer appeals for automated fraud detection.

Still need assistance?

Our dedicated support desk is available 24/7 for account queries.

Contact Support